Click "Customize Slack," which will open a new window in your browser. From inside the Slack app, click the down arrow next to your organization's name in the upper left-hand corner. To find out if your employer has the option to read and save your private messages, you need to check your Workspace Settings. Which Slack are you using, and what can your employer see? Here’s how to find out. Slack declined to comment when asked if there are any circumstances in which it would decline to give a paying customer access to requested data. Companies that pay for Enterprise Grid can access the Discovery API, which allows them “to use third-party applications to export, retain, or archive messages and files submitted to Slack.” Once Slack approves data collection requests, companies that pay for Plus can download data via Slack's export tool. The change doesn’t apply to Free and Standard Slack workspaces, where administrators need a legal reason to download workspace data even with the higher-priced Plus and Enterprise Grid workspaces, administrators need to file a request to Slack to download it. Not every Slack workspace owner can read DMs with impunity.
Some have argued that the new tool could be considered workplace surveillance, and might violate employment law if it makes workers feel they can’t openly discuss workplace conditions. Though workers in the US are familiar with laws that allow their employers to read emails sent from work accounts, the Slack update caught some users off guard, especially given that it coincided with news of Facebook’s Cambridge Analytica data collection scandal. With this update, Slack is killing its preexisting “compliance export” tool, which couldn’t download data retroactively, was only available to paying customers, and alerted users whose data was being exported. Last week, Slack warned users of changes to its platform that make it easier for employers to access and download their employees' data, including DMs and messages in private channels.Īn email with the subject line, “We’re updating our Privacy Policy and tools,” links to a Slack Help Center article that says paying Slack customers can request access to download whatever they want, including the contents of DMs and “private” channels, without notifying employees.
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